No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
No. 1 BLACK- A classic intense black shade for maximum colour depth. The darkest colour in the range and perfect for clients with black to dark brown hair. This colour adds solid definition and volume to the eyelashes.
No. 2 BLUE/BLACK- Intense colour with shimmering tones. One of the most popular colours in the range because it suits many skin types.
No. 3 BLUE- A vibrant blue fashionable colour. This is a beautiful lighter eyelash type. However, this colour is still extremely popular with darker Eyelash colours as the unique formula adds clear definition and volume.
No. 4 GRAPHITE- A dark shade for a natural coverage of grey hair. Perfect for covering grey or white hair and can be used to leave a darker effect when left for a longer processing time.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
No. 6 LIGHT BROWN- Soft brown tone for natural definition. This colour is perfect for clients with a lighter hair colour – blonde or very light brown hair for a more natural effect to eyebrows and eyelashes. It can be mixed with the COMBINAL brown dye to achieve the desired effect.
Combinal Eyebrow and Lash Tint comes in 6 colours and provides your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
Kit includes:
• Tube of Tint (15ml)
• Instructions
How to use:
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
Delivery to the UK only
Combinal Tint Eyebrow and Eyelash Cleanser gently removes eye make-up for professional tinting treatments. Best used with Combinal tint colours.
Cleaning the brows and lashes prior to treatments will ensure you have the perfect base to work with, increasing your tinting results. By starting the process with flawlessly clean eyebrows and eyelashes the tint can penetrate the hair follicles deeper giving a more intense colour. This alcohol cleanser effortlessly removes all eye make-up and oil giving a deep clean, whilst being gentle and soft on the skin.
Achieve the perfect brow shade and lash tint with this must have cleanser. For use with Combinal tint colours and accessories.
Pre-treatment: Remove contact lenses. Remove all eye make-up before tinting the eyelashes and brows by using the non-oily COMBINAL Eye Make-up Remover. Follow with COMBINAL Eyelash Cleanser to eliminate any oily substance from the hair. To achieve the best possible tinting results the eyelashes and brows must be dry and completely free of oil.
Preparation: Place 2cm (1 inch) COMBINAL tint with 5 drops of COMBINAL Hydrogen Peroxide into the mixing dish and mix it to a creamy paste immediately before tinting.
Application: Eyes must be kept closed throughout the entire process. Avoid contact with eyes. Carefully apply the paste on the lashes using the COMBINAL brush, until they are completely covered. After this step, apply the same, or a brighter colour on top of the eyebrows in the direction of hair growth.
Application time for eyelashes: Depending on the desired intensity 8-10 minutes
Application time for eyebrows: Eyebrows need a shorter application time – approx. 2-3 minutes. The appropriate length of application time also depends on the hair structure of the brows and lashes.
Cleansing the lashes: After the required application time remove the tint paste from the lashes, using a cotton swab or the COMBINAL brush, by moving it towards the eye pads. Remove the eye pads carefully. Wipe off any remaining tint with water and a cotton pad. Always work from the top down along the lashes.
Cleansing the brows: After the required application time remove the tint paste gently in the direction of hair growth. Any possible skin stains can be removed with the COMBINAL Colour Cleanser.
NOTE: To avoid redness and inflammation, please pluck the eyebrows AFTER colouring them.
Brown Combinal Eyebrow and Lash Tint Kit comes with everything to provide your clients with pristine eyebrows and lashes with intense colour results.
Tinted lashes look longer and more voluminous: whilst tinted brows gain fullness, depth, and shape. Combinal professional tint comes in a variety of colours to enable you to find the best shade match for your clients. Eyebrow and eyelash dye provides long lasting results making it the perfect choice for your beauty salon. Safe and effective to be used following lash lift and brow lamination treatments. Colours can be mixed to create the perfect colour for your client’s hair and skin tone.
No. 5 BROWN- A glamorous dark brown for a full coverage and a natural look. This colour suits dark-blonde and light brown hair. It can be mixed with the COMBINAL light brown dye to achieve your desired effect.
COMBINAL Eyelash Dye is an oxidation tint, which needs to be mixed with hydrogen peroxide to impart a permanent colour. This water-resistant and smudge proof tint is excellent for lashes, eyebrows and other body hair leaving a beautiful, enhancing colour that can last up to 7-8 weeks.
The pure 6 colours BLACK, BLUE-BLACK, BLUE, BROWN, LIGHT BROWN, and GRAPHITE
FREE Royal Mail 1st Class Delivery (2-3 days)
£2 Upgrade to Royal Mail Tracked 24 Service (1-2 days)
£4 Upgrade to DPD Next Day Delivery
FREE Royal Mail Royal Mail Tracked 48 Service (2-3 days)
£2 Upgrade to Royal Mail Tracked 24 Service (1-2 days)
£4 Upgrade to DPD Next Day Delivery
FREE Royal Mail Tracked 24 Service (1-2 days) Save £2!
£4 Upgrade to DPD Next Day Delivery
FREE DPD Next Day Delivery Save £4!
*Our Cut-off time for same-day dispatch is 12 noon, Monday - Friday
*Orders placed on Friday before 12 noon and shipped by Royal Mail delivery could arrive either on Saturday or Monday.
*Orders placed on Friday before 12 noon and shipped by DPD Next Day delivery will arrive on Monday.
*DPD Saturday delivery is charged at £15 and the order needs to be placed before 12 noon on Friday.
Scottish Highlands and Islands
Royal Mail 1st Class or Tracked Delivery (2-5 days)
Orders under €150 - €15 Express Delivery (3-5 days)
Orders over €150 - FREE Express Delivery (3-5 days)
Orders under $200 - $20 Express Delivery (3-7 days)
Orders over $200 - FREE Express Delivery (3-7 days)
Orders under $500 - $30 Express Delivery (3-7 days)
Orders over $500 - Free Express Delivery (3-7 days)
Returns Policy
If your product has been damaged in transit, is faulty or missing products, please contact us by e-mail or phone within 5 working days of order date to arrange a replacement or a refund and to arrange the return of the faulty items.
We will not exchange or refund any item which has been used or is not in the exact condition in which we dispatched it.
You must contact us by phone or email to confirm which items are being returned. You will be responsible for the cost of returning the goods to us (we recommend you get Proof of Posting). There will be no refund of the cost of returning the goods. Any free gifts associated with an item must be returned at the same time. Please return them to the address given on our website along with a note of your order number, full name, and the reason for return. Refunds will be made to the original charged account within 7 days of receipt of the returned goods.
Faulty Adhesives
Lashart will not accept responsibility for any loss of lashes or Irritation to clients.
If adhesives are believed to be faulty they must be returned for testing before any refund is made. If the product is deemed to be faulty, a full refund will be processed. In such cases, we will refund the postage cost of returning the item and any replacement will be sent with no further P&P charge.
Please be aware that testing of a product’s quality and receiving the results is often a 4-5 working day process.
Faulty Lashes
LashArt will not be held responsible for trays of lashes that are deemed to be faulty through incorrect use. If you believe a tray to be faulty you will be required to return the tray to LashArt for testing. LashArt will then test the lashes and send a video of the result showing if the lashes are actually faulty or not. If found to be faulty LashArt will consider the amount to be refunded judging by how many lashes from the tray were returned. If not found to be faulty LashArt will return the lashes to you.
Important notice: self-fanning lashes are made differently to all other lashes. LashArt uses a special non-drying glue on the bottom which activates the fan on pinching and will hold the shape of the fan perfectly. A small percentage of the lashes may be sticky due to the lashes being glued by hand, therefore the height of the glue may vary.
Faulty Tweezers
Lashart will not send replacement items out for faulty tweezers without receiving either a photo of the faulty items (clearly showing the fault) or after receiving the faulty tweezers back for inspection. If found to be faulty after inspection we will issue a full refund for the product and the return postage cost.
Cancellation of Orders
Except at the busiest time of the year, e.g. Christmas, orders are normally dispatched to you on the next working day of receipt by us. If you wish to cancel BEFORE we have sent goods, you must do so by phone or email as soon as possible. If your order has not been sent, it will be cancelled and you will not be charged.
If you change your mind and cancel AFTER your order has been sent or after receiving the goods the following procedures apply:
When you receive your order, as per the EU Distance Selling Directive, you have a “cooling off period” of 14 days to return the ordered products if you have changed your mind and wish to cancel. The goods must be returned unused, unopened and in the same condition as they were originally dispatched from Lashart.
Regulations state for orders over £40 Customers have:
Entitlement to full refund including out-going shipping cost (standard shipping only if the customer has paid extra for premium) Note: we offer free shipping over £15.00 so in most cases, this is not an issue. The customer will be responsible for the cost of returning unwanted items but we will refund the cost if faulty.
Unable to deliver
If you are not available to receive your order and it is returned to us, your payment will be refunded minus any shipping charges already paid and any costs incurred in returning the package to us.
If an attempt to deliver goods continues to fail through no fault of our or the couriers (you are not in or have entered the wrong address etc.) and is subsequently returned to us, we will not refund for shipping, and the cost incurred to us for shipping, and the courier returning the goods will be deducted from any refunds.
These conditions do not affect your statutory rights.
